Alternative Dispute Resolution (RAL)

IN CASE OF DISPUTE, THE CONSUMER MAY RESORT TO AN ALTERNATIVE DISPUTE RESOLUTION ENTITY FOR CONSUMER DISPUTES:

NATIONAL CENTER FOR INFORMATION AND ARBITRATION OF CONSUMER DISPUTES
TEL.: 213 847 484 (international fixed call network).

https://www.cniacc.pt/pt/apresentacao-de-reclamacao
MORE INFORMATION AT THE CONSUMER PORTAL: www.consumidor.gov.pt